.png)
Bruno's goal is to simply how you manage your healthcare requirements. It's an all-in-one digital platform that offers the below benefits:
Bruno provides on-demand sports trainers and physiotherapists to your office, gym, or sports club. Simply open our app on your phone or through our website and search for a providers near you. You'll be supporting local professionals that are qualified and flexible to meet your clubs needs.
All payments can be made through the app or website, with invoices and receipts available for you to download instantly.
Bruno Health has fewer overheads and delivers services directly to you with no surprises or hidden costs!
Support Work with Activities of Daily Living or Community Participation - 60 min for $54.30*
Support Coordination for Reporting or Organising Supports - 60 min for $100.14*
Caring or Assistance with Selfcare - 60 min for $58.68*
Therapy Assistance or Therapeutic Supports - 60 min for $86.79*
Sports Training, Massage, Taping, Injury Management or Personal Training - 60 min for $45.70*
Mentoring Peer-Support or Tutoring - 60 min for $61.76*
Physiotherapy or Occupational Therapy in the community - 60 min starting from $90.00*
*Providers use Bruno the platform to operate as sole traders in the community and may set their own rates, please check with your provider if you wish to discuss rates.
To pay for Bruno services, you need to firstly message a provider. Once you have messaged a provider, the payment/invoicing portal can be accessed. Only then can the Bruno provider create invoices or request payments.
Once an invoice has been created, you will then need to click on the payments tab on the homepage of the Bruno app. This lists all the invoices currently owed as well as the receipts for completed payments.
You will also receive an email with the invoice and receipt which will be sent to the email address you used to sign up to Bruno with.
Bruno has a comprehensive screening process for all our providers. This ensures that they are qualified to manage your health. These checks include:
Photo ID,
Drivers licence,
Evidence of university enrolment,
ABN,
Insurances,
Working With Children's Check,
First Aid and CPR,
Immunisations.
You’re also able to choose a provider that matches your needs. You can directly message any of our physiotherapists, support workers, therapy students, or sports trainers to ensure they are best suited for your healthcare requirements.
Yes, Bruno will automatically send you an invoice and receipt to the email address you sign in with.
Forward the invoice/receipt on to your private health insurer or upload to your Myplace NDIS portal if you are self-managed.
If you are NDIS Plan Managed, forward the invoice/receipt on to your registered Plan Manager.
Record all issues, problems or incidents as accurately as possible, this is the responsibility of Bruno Users and Bruno Providers.
If it's an issue, problem or incident between you and another Bruno user (Providers or Users) you must resolve the issue to the best of your ability and report any serious and reportable events to the appropriate organisations or government departments.
Bruno is a software tool that helps people connect, manage and pay for services.
In no circumstances does Bruno Health have control over, or responsibility for, the acts or omissions of Users or Providers.
If you are unsure about something that has gone wrong, please call the Bruno Helpline (08) 6245 7053.
Your information is safe as we store it on a secure database, and we will never sell or exchange your data.
We may occasionally send you emails about our latest updates or offerings, but you can opt out of this at any time if we do.
Yes. Bruno health is able to manage payments from your card on behalf of yourself and your service provider, but the details are stored and secured for you with an externally managed world-class financial payment provider. This means your card details won't ever be seen or compromised.
No. Patients do not need an ABN, only the providers need an ABN to provide services to their community.
Signing up with Bruno Health allows you to operate as a sole trader and gain valuable experience in your field. This also allows you to build up your clientele and credibility, providing long-term career opportunities. This is because all providers become part of the Bruno Network of providers, offering:
- Ongoing training opportunities,
- Access to the Bruno Health Forum, which gives you the opportunity to create relationships with prospective clients,
- Freedom to work the hours that you want to.
Bruno Health is also a great way to earn extra income as we bypass administrators and receptionists. This means we have less overhead costs resulting in the Bruno Provider earning what they deserve.
Bruno Health is not an agency. We are an online messaging tool for the community to use to allow therapists to operate as sole traders and deliver instant and high quality services to patients.
It's simple. Simply sign up as a provider on Bruno by clicking here.
If you wish to use Bruno Lite as well, please make sure you check the Bruno Lite option on your provider application.
All Bruno Providers need the following:
Australian Business Number (ABN)
Pubic liability and professional indemnity insurance
Working with Children Check (WWCC)
Photo ID/ Drivers Licence
First aid certificate
Up-to-date immunisation records with evidence of annual flu vaccine
Evidence of University enrolment in health or therapy related studies
Therapists are required to have a little bit more including:
Evidence for valid AHPRA registration
Medicare provider number
20% service fee on every transaction for therapy students
5% service fee on every transaction for therapists
Instantly create your provider account by clicking here.
Upload your documents and checks then wait 2-3 business days to have your profile verified.
Ensure your profile picture is clean, neat, clear, white background and look happy!
If there is anything wrong with your account you can always contact Bruno on (08) 6244 7053
We have a referral partnership with BizCover, meaning we can send your details to them and they can easily set up your PI/PL insurance over the phone. You can pay for monthly or annual coverage and you’ll receive a discount for being referred to by us.
Bruno Health offers free training for Bruno Providers called Bruno Social. These sessions are run often and are small and intimate, allowing the Provider to reap more of the benefits. Our Eventbrite page for Bruno Social can be found here.
These are some of the courses we have run in the past:
BASIC SUPPORT WORK
- The History of Disability Care6
- NDIS Standards
- Transport
- Communication in the NDIS
- Community Participation and Making Friends
- Emotional Regulation
INTERMEDIATE SUPPORT WORK
- Supporting employment
- Cultural Awareness
- Mental Health, Anxiety and Depression
INTERMEDIATE SUPPORT WORK
- Crisis Management
- Drug and alcohol Awareness
- Restrictive Practices
BASIC SELFCARE
- Toileting, Continence, Menstrual and Catheter Care
- Bathing; Showering and Dressing
- Oral Care
- Nails and Skin Car
INTERMEDIATE SELFCARE
- Medication Management
- Meal Preparation and Dysphagia
- Bowel Care; Bowel Chart and Fluid Chart
- Transfers and Mobility Aids
- Vision and Hearing Impairments
ADVANCED SELFCARE
- Naso Gastric &
- PEG Feeding and Care
- Epilepsy
- Wound Care and Dressings
- Stoma and Stoma Care
- Tracheostomy, Ventilators, Oxygen, Suction and Observations
- Diabetes
Bruno Health is a marketplace for Support Workers working as Sole Traders to provide their services to NDIS participants. We enable providers to be their own boss, and do not hire support workers, physios, or therapists directly. All Sole Traders (and anyone providing services) need an ABN, as they are technically running a business.
Use the link below to find out how Bruno providers would normally create a new ABN.
Register an ABN
As a provider, you'll need to create an invoice that the patient can then pay. To do this, the patient must message you first.
Once they have messaged you, the payment/invoicing portal can be accessed. This is indicated by the black circle in the top right of the messaging screen with a white credit card image inside it. Here you can input the following details:
- Name of Recipient
- Session Date
- Notes
- Service Type
- Service Quantity
Once all this has been entered, press the blue request payment button at the bottom of the screen. The patient will then be emailed the invoice to the email address they used to sign up to Bruno with. They can also access all their invoices and receipts by clicking on the payments tab on the Bruno app home screen.
All payments are made through the platform, with invoices and receipts being sent to the email address the patient has signed up with.
Record all issues, problems or incidents as accurately as possible, this is your responsibility of Bruno Users and Bruno Providers.
If it's an issue, problem or incident between you and another Bruno user (Providers or Users) you must resolve the issue to the best of your ability and report any serious and reportable events to the appropriate organisations or government departments.
Bruno is a software tool that helps people connect, manage and pay for services.
In no circumstances does Bruno Health have control over, or responsibility for, the acts or omissions of Users or Providers.
If you are unsure about something that has gone wrong, please call the Bruno Helpline (08) 6245 7053.
.png)
